763-689-0095
Cambridge VetCare Animal Clinic
Cambridge, MN
Clinic Hours:
Monday - Friday: 8am - 6pm
Saturday - 8am - 12pm
Sunday - Closed
Let us know how we are doing!
REPORT CARD

We strive to provide you with professional veterinary services as well as
outstanding customer service. We sincerely desire your visit to be perfect in every
way. Your openness on this anonymous questionnaire will help us provide you with
the best possible experience every time you and your pet visit us.
There are 3 surveys below.  The first is a survey pertaining to your last visit with us.  
The second is a survey pertaining to our general clinic practice.  The third is a
survey pertaining to the design of our website.  Your opinions matter to us!  We need
your help to know where we are doing a great job and where we could use some
improvement.  We want to make our clinic a positive experience for both you and
your pet!
Who was the technician that assisted
with the appointment?

Who was your doctor?

I was able to make a prompt,
conveniently scheduled appointment.

How would you grade our phone
etiquette?

Did you receive a warm and friendly
reception at our office?

Was your wait to see the doctor or
technician:

Staff members showed a genuine
interest in my pet.

I trust the competency of the staff.

Our prices were reasonable.

My bill reflected the estimate I was
given on the phone and/or in the exam
room.

The office appeared clean and odor
free.

Was there any one person who really
made my visit wonderful?  Hold down
the control key if you are choosing
more than one name.

Comments or suggestions?        
The clinic is well organized.  I can
easily find what I need.

Comments or criticisms?


The staff are knowledgeable about
the products they carry.

Comments or criticisms?


The clinic is clean and odor free.


Comments or criticisms?


My questions are answered
quickly and completely.

Comments or criticisms?



When I am told someone will call
back, I do not have to wait long.

Comments or criticisms?



The products the clinic carries
cover the needs of my pet.


Comments or criticisms?


The appointment times available
suit my needs.

Comments or criticisms?



The prices are affordable and
reasonable for veterinary services.

Comments or criticisms?


The prices are affordable and
reasonable for the products they
carry.


Comments or criticisms?


The clinic hours suit my needs.


Comments or criticisms?


Staff are friendly and helpful.


Comments or criticisms?
Overall Clinic Report Card
Appointment Report Card
The website is well organized.  I
can easily find what I need.

Comments or criticisms?


It was easy to find the website
online.

Comments or criticisms?


The information on the website is
easy to understand.


Comments or criticisms?


Information is updated on a
regular basis.

Comments or criticisms?



I find the info on the website
interesting.

Comments or criticisms?



I will refer others to this website.


Comments or criticisms?



I would be interested in buying
products on line from your clinic.

Comments or criticisms?



I would like to see other items of
interest on this site such as:



I had problems using this site.
Please list the issue you have had:
Overall Clinic Report Card
Website Report Card
Thank you so much for taking the time
to let us know how we are doing!  We
so appreciate it!